R&M Chiro

1 Information We Collect

When you use our website, we may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Phone number
• Information submitted through contact, appointment, or consultation forms
• Any other information you choose to provide when contacting us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

We may collect information related to your communication with us, including emails, messages, and other forms of communication.

Please do not submit sensitive medical or health information through a general website contact form unless specifically requested or provided through a secure patient communication system.

2 How We Use Your Information

We may use information we collect to:

• Respond to your questions and requests
• Contact you regarding appointments or services
• Provide and improve our services
• Operate and maintain our website
• Communicate with you about our clinic and services
• Analyze website traffic and usage
• Maintain website security and prevent fraud or abuse
• Comply with applicable legal obligations

We may also use communication data to analyze trends, track user interactions, and improve our services. We may send service-related announcements, updates, and administrative messages.

3 Health Information

Information relating to your health or treatment may be protected under applicable federal and state laws, including HIPAA where applicable.

This website Privacy Policy does not replace or modify R&M Chiro's Notice of Privacy Practices applicable to protected health information.

If you are an existing patient, please use the clinic's designated secure patient communication methods when submitting sensitive medical information.

4 Cookies and Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website, and improve our services.

We may use third-party services such as analytics, advertising, scheduling, hosting, or website-management providers. These providers may process information in accordance with their own privacy policies and the services they provide to us.

5 How We Share Information

We may share information with service providers that help us operate our website and business, such as website hosting providers, scheduling platforms, communication providers, analytics providers, advertising providers, and other vendors. These providers may be contractually obligated to maintain the confidentiality and security of your information.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, protect our rights, protect the safety of individuals, or prevent fraud or abuse.

We do not sell personal information for money or distribute it to third parties for their own marketing purposes.

6 Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website or method of transmitting information over the Internet can be guaranteed to be completely secure.

7 Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

8 Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

You may choose not to receive non-essential communications from R&M Chiro by following the opt-out instructions included in the communication.

To make a privacy-related request, contact us using the information below.

9 Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page.

Your continued use of the website after an updated Privacy Policy is posted means that you have reviewed the updated policy.

11 Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

12 SMS Messaging Terms & Conditions

At R&M Chiro, you can opt in to receive text message notifications.

About these notifications:

• Notifications may include appointment reminders, updates, and other information related to the services provided by R&M Chiro.
• Messaging frequency varies.
• Standard messaging rates and data charges may apply.
• You can opt out of receiving these SMS messages at any time by replying "STOP" or by contacting R&M Chiro directly.
• You can text "Options" for help information.

13 Consent

By engaging with our services and communicating with R&M Chiro, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.